CUSTOMER FEEDBACK
As part of our commitment to continually improve our customer service, every two years we ask all our customers to complete a customer satisfaction survey. In the last survey we conducted:
Our customers depend on us to provide reliable, useful software and exceptional customer service. We do our best to meet and exceed their high standards. Here’s what our customers say about our efforts.
Browning Jones & Morris Ltd
CounterAct is very user friendly and just right for our business needs.
Builders’ Merchant Company Ltd
Very pleased with Border. We are not just an account with yourselves, we are friends.
G Christie & Sons (Leith) Ltd
Good software well supported with good people working there. Who could ask for more?
Coastal Building Supplies Ltd
An all round very good service. Very helpful and friendly staff.
AC Leigh
We find the CounterAct system to be right for our operation. I like the fact that it is being constantly updated and that new features are being developed.
LBS Builders Merchants
The installation of our new server this year was very professional, with little or no disruption to the business. The results of which we are very pleased with.
Pagets Builders Merchants
Support is excellent. In my view, we always receive a prompt response and usually, there is a practical resolution-if not, items are placed on the upgrade suggestion list. The Northern User Group Meeting is an excellent development.
TBS Building Supplies
I continue to be thoroughly impressed with your support service; no other companies come close to your knowledge, response and friendly attitude.
Inter-Line (South West) Ltd
Excellent system and service and very helpful staff - Ever since we created a project to go computerized in 2006 we are glad we made to the decision to bring on board Counteract and work with Border Merchant Systems.
Robert Pochin Ltd
I think Border have a great team working for them and your support and helpfulness is second to none, keep up the good work.
J & Bs Ltd
Since starting our business with BMS any problems that I have encountered have been sorted out quickly, efficiently, and the service is always very professional. Also as I am not a computer 'wizard' and any questions I have asked have always been answered in a straightforward easy to understand manner, which has not always been the case with other support lines I have dealt with. This was also the case with the initial set up, it was handled in a very easy to understand way.
Sydenhams
Consistently good over many years - long may it continue!
CounterAct: 
Quick to Learn Easy to Use First Class Support | To arrange an demonstration call 01600 715 139